Introduction
iScout LLC ("iScout", "we", "us", or "our") is a US-registered entity providing global recruitment sourcing and high-fidelity B2B demand intelligence. We operate at the intersection of human potential and commercial intelligence, ensuring that data privacy is foundational to our architectural design.
This policy outlines our commitment to transparency and security for candidates, clients, and partners across our global operations.
Data Collection
We collect and process professional information necessary for our dual-core services:
- Recruitment Sourcing: Resumes, CVs, professional history, education, skills, and contact information provided during the application or sourcing process.
- Demand Intelligence: Business contact information including professional email addresses, LinkedIn profiles, and business phone numbers used for targeted lead generation and commercial mapping.
Legal Basis for Processing
Our data processing activities are grounded in clear legal frameworks:
- Legitimate Interest: For our B2B Demand Intelligence services, we process professional data under legitimate interest to connect businesses with relevant commercial opportunities.
- Consent: For candidate representation and recruitment services, we rely on your explicit consent provided at the point of application or opt-in.
SMS & Mobile Data
iScout adheres to strict 10DLC carrier requirements for all mobile communications. We prioritize the integrity of your mobile data through the following mandatory disclosure:
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Consent for SMS is obtained through affirmative action on our digital portals. Message and data rates may apply. You may unsubscribe at any time by replying STOP.
Individual Data Rights
Regardless of geography (GDPR, CCPA, or BNS alignment), iScout provides all individuals the following rights over their professional intelligence:
- Right to Access: You may request a copy of the personal data we hold.
- Right to Rectification: You may request corrections to inaccurate or outdated professional data.
- Right to Erasure (The Right to be Forgotten): You may request that we purge your resume or business profile from our active systems.
- Right to Object: You may object to our "Legitimate Interest" processing for B2B Demand Intelligence at any time.
Third-Party Disclosures
We do not sell your data. We share information only with trusted sub-processors necessary for our global operations, including:
- Cloud Infrastructure: Netlify (Hosting) and Google Workspace (Data Storage).
- Financial Operations: Mercury Bank (Payment processing).
- Client Partners: We share candidate data with specific hiring clients only after obtaining explicit candidate consent.
Information Security Architecture
iScout employs industry-standard encryption (AES-256) for data at rest and TLS for data in transit. Access to our internal intelligence mapping is strictly restricted via Multi-Factor Authentication (MFA) and governed by the principle of least privilege. Our systems are designed to withstand modern cybersecurity threats and maintain data integrity.
Data Retention
We do not store data indefinitely. Information is retained only as long as necessary to fulfill the specific recruiting cycle, ongoing business engagement, or to comply with legal obligations. Once the data no longer serves its primary purpose in our human infrastructure mapping, it is securely purged.
International Transfers
iScout operates a global delivery model. Data may be processed in the United States and India. We ensure that all international transfers are protected by standard contractual clauses and high-encryption standards to maintain a uniform level of protection regardless of geographic location.
Contact Information
For inquiries regarding your data, rights, or this policy, please reach our privacy team at:
hello@iscout.world